Market Place Shopping Center FAQs
GENERAL INFORMATION
Monday–Thursday: 11AM–7PM Friday–Saturday: 11AM–8PM Sunday: 12PM–6PM
The phone number for Market Place Shopping Center is 217.356.3928.
2000 N. Neil St., Champaign, IL 61820
Interstate 74, Neil Street Exit 182
Indianapolis, 124.8 miles, Chicago, 135.4 miles, St. Louis 179.1 miles
Yes, mall walkers are permitted during regular mall business hours at Market Place Shopping Center.
Contact stores directly for job openings or visit https://www.marketplacemall.com/en/jobs/
No, Market Place Shopping Center only allows service animals on the premises.
Backpack are permitted in the common area as long as they remain in the owner’s direct possession. Individual stores may have a different policy and customers must adhere to each store’s policies.
At Market Place Shopping Center, a parent/guardian must accompany and remain with children in the play area and carousel.
Market Place Shopping Center does not allow smoking or vaping inside.
Any use of the common area requires an executed agreement. Please contact Mall Management for more details.
No, specific information about the surrounding area is not provided at Market Place Shopping Center.
Yes, for information on local attractions around Market Place Shopping Center, visit Experience Champaign at experiencecu.org, the Champaign County Chamber of Commerce at champaigncounty.org, and Chambanamoms at chambanamoms.com.
No, mall gift cards are no longer available for online purchase. However, all previously purchased mall gift cards remain valid and will still be honored. For existing gift cards: • Check your balance: Visit AmexGiftCard.com/Balance or call 1-888-846-4308. • Questions or issues: Call 1-888-846-4308 for assistance. While we no longer have an online gift card program, we encourage you to purchase a gift card from one of our many retailers!
RESTROOMS & LOUNGES
The Food Court and the JCPenney entrance
The Food Court and the JCPenney entrance
The Food Court and the JCPenney entrance
Yes, Market Place Shopping Center offers a dedicated nursing space in the family restrooms at the Food Court and at the JCPenney mall entrance.
Market Place Shopping Center provides seating areas in each wing in the common areas of the mall, as well as in the Food Court.
SERVICES
Yes, Market Place Shopping Center has a Children’s Play Area located in front of JCPenney.
Yes, the Carousel located in the Food Court and the Play Area located in the JCPenney’s wing
No, Market Place Shopping Center does not provide designated locations for rideshares.
Market Place Shopping Center does not offer on-site taxi service.
No, Market Place Shopping Center does not have a movie theater on the property.
No
No
Yes, Market Place Shopping Center offers a carousel in the Food Court.
Yes, the electric scooters at Market Place Shopping Center are located near the carousel in the Food Court and can be checked out from the carousel operator.
Yes, Market Place Shopping Center has massage chairs in the common areas of all four wings of the mall.
No, visitors do not have the option of having purchases gift wrapped at Market Place Shopping Center.
Yes, Curbside pickup is located near the JD Sports entrance. Macy’s, JCPenney’s, Dick’s House of Sport and Kohl’s have curbside pickup also.
JCPenney’s entrance
No, Market Place Shopping Center does not provide any shuttle services.
No
Contact Public Safety @ 217-202-8338
Abandoned vehicles will be towed at the owner’s expense. Contact Reynolds Towing @ 217-337-0913
No, there is not a foreign currency exchange at Market Place Shopping Center.
No, Market Place Shopping Center does not have a sales tax return service for international visitors.
The Food Court
STORES & DINING OPTIONS
No
Yes, at the Food Court, or Red Robin
PARKING & VALET
There is no parking fee at Market Place Shopping Center.
No, Market Place Shopping Center does not offer local parking.
No, Market Place Shopping Center does not provide valet parking.
No
No
SECURITY
217.202.8338, located at the JCPenney mall entrance
The Market Place Shopping Center lost and found is located in the Public Safety office near the JCPenney mall entrance.
Yes, contact Public Safety at (217) 202-8338
No
Yes, Market Place Shopping Center will facilitate first responder assistance and facilitate additional care with area medical professionals as needed/requested.
AMENITIES
Yes, at Market Place Shopping Center wheelchairs are available to check out at no cost from the carousel operator.
Yes, Market Place Shopping Center offers strollers to rent near the JCPenney mall entrance.
Yes, at Market Place Shopping Center, power outlets are available on the tables in the soft seating areas in the Macy’s, Dick’s House of Sports, and JCPenney wings.
At Market Place Shopping Center, the ATMs are in the Food Court and in front of Gloria Jean’s Coffees in the Dick’s House of Sport wing.
No, Market Place Shopping Center does not have a package or mail drop off service.
Yes, Market Place Shopping Center offers bike racks near the Food Court, the JCPenney mall entrance, and the Xfinity entrance.
No, transportation schedules are not offered at Market Place Shopping Center.
MALL FEEDBACK
Market Place Shopping Center’s mall management office is located in the JCPenney wing between Snipes and Shoe Dept. Encore.
marketplaceadmin@bpretail.com (217) 356-3928