As the Assistant Manager, Customer Operations, you drive profitable sales growth through operational efficiencies and talent development of your store team. In partnership with the General Manager, you are responsible for tracking business performance and diagnosing how to amplify success and address opportunities that support or detract from profitability. You are responsible for creating effective schedules through the partnership with your Genreal Manager and Department Managers. You ensure your store is appropriately staffed through the selection, training and deployment of Brand Associates. You lead through your Brand Associates to deliver a store that is operating at maximum efficiency and productivity. You oversee the execution of company standard operating procedures, expense managment and facilities managment. This is a critical leadership role within the store, leading both direct and indirect reports to positively impact the store team, the overal customer experience and general store operations.